Welcome to Healthy Crumbs. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your information when you place orders, contact us, or use our services.

1. Information We Collect

We may collect the following information:

• Name
• Mobile Number
• Delivery Address
• Email Address (if provided)
• Order Details & Preferences
• Payment Information (processed securely through third-party payment providers)

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Contact you regarding your order
• Provide customer support
• Share updates, offers, or festive promotions (only when applicable)
• Improve our products and services

3. Information Sharing

Healthy Crumbs does not sell, trade, or rent your personal information to third parties.

Your information may only be shared with:

• Delivery partners for order fulfillment
• Payment providers for secure transactions
• Legal authorities if required by law

4. Food & Ingredient Information

We take care to maintain quality and hygiene in all products. However:

• Products may contain or come in contact with milk, nuts, wheat, chocolate, dairy, or other allergens.
• Customers are requested to inform us about any allergies before placing an order.

Healthy Crumbs will not be responsible for allergic reactions if ingredient information is not shared in advance.

5. Order & Delivery Policy

• Free home delivery is available within 10 km (conditions may apply).
• Delivery timing may vary due to traffic, weather, or unforeseen circumstances.
• Customized orders require advance preparation time.

6. Payment Policy

• Full or partial advance payment may be required for customized or large orders.
• Orders will be confirmed only after payment confirmation.

7. Cancellation & Refund Policy

• Customized and freshly prepared food items cannot be returned.
• Cancellation requests must be made before preparation begins.
• Refunds, if applicable, will be processed based on the situation and management approval.

8. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

9. Changes to Privacy Policy

Healthy Crumbs reserves the right to update or modify this Privacy Policy at any time without prior notice.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us through our official business communication channels.

Contact: +91 77779 14195